Common questions and support documentation

• How To: Create an Admin User
• How To: Create an Employee User
• How To: Export a Timesheets Report
• How To: Approve or Reject a Timesheet
• How To: Delete a Certificate
• How To: Request a New Certificate
• How To: Create a Subcontractor User
• How To: Update Your Company's Information
• Explained: The Admin Dashboard
• How To: Approve or Reject a Certificate

Browse all articles

• Explained: Certifi's User Types
• Explained: Certifi's Timesheet Format
• Explained: Certifi's Timesheet Process
• Explained: Certifi's User Compliance States
• How To: Update Your Profile
• Explained: Certifi's User Onboarding States
• How To: Filter Timesheets
• How To: Change Your Password

• How To: Sign Up to Certifi as an Employee
• How To: Sign Up to Certifi as an Admin User
• How To: Sign Up to Certifi as a Subcontractor

• How To: Upload a Certificate
• How To: Respond to a Certificate Request
• Explained: The Dashboard (For Worker Users)
• How To: Monitor Certificate Expiry
• How To: Create a Timesheet
• How To: Archive a Certificate
• How To: Renew Your Certificates
• Explained: Certificate Management (For Worker Users)